Frequently Asked Questions (FAQs)

Ordering

 

You can buy the official merchandise for DSA 2020 on this website.

 

 

Yes, you can place an order by WhatsApp. Please whatsapp us at +60 12-506 2140 and have your order and payment information ready.

 

 

We only use the safest payment processing services on the web. If you have any security questions or concerns, please check out our payment processors security measures. billplz.com

 

 

You can order for needed items here , by email (dsa2020@corporatehero.com.my) , or by whatsapp (+60 12-506 2140)

Please be noted that we do not ship overseas. All item ordered must be collected at MITEC, KL.

 

Shipping

 

For ready-stock item, we ship within 24 hours of the order being placed on weekdays and up to 48 hours of the order being placed on weekend.

 

 

For Semenanjung Malaysia, it usually takes 1-3 days after we ship but duration may varies depending on courier services.

For Sabah & Sarawak, it may takes up to 7 days after we ship.

 

 

We use the following carriers depends on the Shipping Zone.

Zone A : Yunda Asia

Zone B (Semenanjung) : SkyNet

Zone B (Sabah & Sarawak) : PosLaju

 

 

We will send tracking information to the email address associated with your order once the item shipped. Or you can track it here.

 

 

As for now, we only ship to Malaysia only.

 

 

Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend calling us immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need.

 

 

Just contact us ASAP. In case the item has already been shipped, you need to return the item to us and we will ship the desired item to you. If the price for the first item is higher than the second item, then we will refund the money and if it is lower, you just have to pay the remaining cost. Please be noted that the shipping from your address to us will be bare by you.

 

Payment

 

We accept Paypal(Credit/Debit Card) and Online Banking

 

 

We are very sorry to inform you that, as of now, we did not yet have an option for COD.

 

 

Did not answer your question? Contact Us.